Help Center

Q: How to change the default fonts in the widgets?

A: You can add a CSS snippet below the Bawkbox code. Below is an example for Customer Reviews.

<style>
  star-rating {
    /** Font style. If the widget is not following your desired font, you can edit this one to match */
    font-family: "Palatino Linotype","Book Antiqua",Palatino,serif;
  }
  star-rating h4.rating-average, star-rating h5.review-title {
    /** Size for strong text e.g: title, average ratings */
    font-size: 20px;
  }
  star-rating p {
    /** Size for paragraphs e.g: reviews, dates */
    font-size: 10px;
  }
<style>

Q: How do I delete entries in my widget?

A: Login at Bawkbox and go to the widget page by clicking it on your Widgets dashboard. You may also click the "Admin" button on your widget. Then, click the DATA tab, where you can find all the entries listed. Under the Actions column, click the delete button on the row you want to delete.

Q: How do I cancel my paid plans?

A: Login at Bawkbox, click your email at the top-right, and click Manage Plan. If you have a paid plan you should be able to see a Cancel Current Plan link. Click this to switch to the free plan.

Q: How do I update my credit card information?

A: Login at Bawkbox, click your email at the top-right, and click Manage Plan. Click on the Edit Billing Details button and fill in your payment information.

Q: How do I close my account?

A: If you have cancelled your plans (Answer above) or don't have any plans, you can close your account by going to your profile page https://bawkbox.com/user and it should show a 'Delete Account' button.

Q: Why is the widget not working on Squarespace?

A: On Squarespace, you should have the option to 'Disable Ajax Loading'. That should fix issues with your widget in your site.




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