Frequently Asked Questions

Q: How to change the default fonts in the widgets?

A: You can add a CSS snippet below the Bawkbox code. Below is an example for Customer Reviews.

  star-rating {
    /** Font style. If the widget is not following your desired font, you can edit this one to match */
    font-family: "Palatino Linotype","Book Antiqua",Palatino,serif;
  star-rating h4.rating-average, star-rating {
    /** Size for strong text e.g: title, average ratings */
    font-size: 20px;
  star-rating p {
    /** Size for paragraphs e.g: reviews, dates */
    font-size: 10px;

Q: How do I cancel my paid plans?

A: Login at Bawkbox and go to, if you have a paid plan you should be able to change your plan to to the free one.

Q: How do I close my account?

A: On Squarespace, you should have the option to 'Disable Ajax Loading'. That should fix issues with your widget in your site.